A New Approach to Cancer Care
Holistic, Patient-Centered Approach
At Beacon, we put YOU, the patient, first. We treat the whole person, not just the disease.
Our objective is to keep our cancer center and services as patient-centered as possible, meeting each patient where he or she is on their cancer journey. We encourage you and your loved ones to try and experience a new approach to cancer care.
“I am passionate about an exceptional patient experience, and I witnessed firsthand how this was demonstrated consistently by Dr. Bartels throughout the nearly 5 years he cared for my mother-in-law during her journey with cancer.”
Helo Hancock, JD
Chief Executive Officer
Helo Hancock joined the Beacon Cancer Care team as Chief Executive Officer in early 2022. Helo has over 15 years of senior leadership experience and prior to accepting the role at Beacon, served as the CEO of Marimn Health for 5 years.
During his time at Marimn Health, he led a staff of nearly 300 employees through multiple years of unprecedented growth and expansion in primary care, dental, behavioral health, and a wide variety of other wellness and fitness services. Marimn Health was named a top 3 finalist for overall Best Places to Work Inland Northwest in 2018, 2019, 2020 and 2021.
Prior to entering healthcare, Helo served as an attorney and the Legislative Director of the Coeur d’Alene Tribe for nearly 12 years where he managed the political and legal affairs for large-scale government, corporate, and gaming matters. Helo earned a BA degree from the University of Utah and a JD from the University of Idaho College of Law.
Raised by wonderful parents on a farm with 6 siblings, Helo learned the priceless value of hard work, integrity and a never-give-up attitude. In his free time, he loves spending time with his family as well as hunting, fishing, dirtbiking and running.
Shayna Wood, CPA
Chief Financial Officer
Shayna joined the Beacon team full-time in late-2021. She first began working with Dr. David and Krista Bartels in 2018 when they started Beacon Cancer Care and spent three years working closely with them as their Certified Public Accountant. After spending 22 years in the public accounting arena, the growth of Beacon presented an incredible opportunity to try something new and take on the role of Beacon’s Chief Financial Officer.
As the daughter of a cancer survivor, getting the chance to be a part of Beacon’s overall mission of providing an unparalleled patient experience just feels right. Every member of the team, from the providers to the infusion nurses to the research department to the front office to the billing department, is just one big support system trying to find every opportunity to help the patient get the highest quality of patient care available. This collaboration and shared support for our patients is what drives Shayna to work every day and what motivates her to help Beacon grow so it can reach more patients and touch more lives.
Shayna grew up in Spokane, Washington and returned to Spokane after graduating from Northwest Nazarene University in Nampa, Idaho. Shayna and her husband and their two boys love playing in the snow during the winter, hunting for morels in the spring, playing in the local lakes and rivers during the summer, and enjoying a good bonfire in the fall.
“Being able to watch a patient and their loved ones celebrate after completing treatment or listening to our billing team or care coordinator celebrate when they are able to help a patient with financial assistance through a grant or co-pay card; these moments make Beacon such a special place to work.”
“Working with an incredible team to provide the highest quality of patient care has been an absolute dream come true.”
– Dr. Bartels
Dr. David Bartels
Chief Medical Officer
For Dr. Bartels, practicing medical oncology is a true passion. From the time he began pursuing medicine, he has always had a strong connection to cancer prevention and treatment, and he is dedicated to the advancement of the field and especially to providing exceptional care to all of his patients. As many of them will attest, Dr. Bartels always goes above and beyond for his patients.
Dr. Bartels treats all types of cancer and blood disorders. He opened Beacon Cancer Care for the purpose of creating a cancer center that treats patients and staff as family. “The culture at Beacon is something that I am very proud of—Beacon is often referred to as a happy place, which is not typically the first word that comes to mind when describing a cancer center.”
Dr. David Bartels moved to Coeur d’Alene from Iowa in 2014 and quickly fell in love with North Idaho. Dr. Bartels and his wife Krista are dedicated to the community and wonderful residents of North Idaho. Together they enjoy many of the wonderful outdoor activities the area has to offer, with cycling, snow skiing and fly fishing being a few of Dr. Bartels’ favorites. They also have three young children who keep them on their toes.
Medical School: Des Moines University
Internship: Iowa Methodist Medical Center
Internship – Internal Medicine: University of Iowa, Carver College of Medicine
Fellowship – Hematology/Oncology: University of Iowa, Carver College of Medicine
Krista Bartels, JD
Chief Legal Officer
Krista Bartels opened Beacon Cancer Care in 2018 alongside her husband, Dr. David Bartels, in support of the mission to provide patient-focused, compassionate cancer care to the rapidly growing community of Kootenai County and surrounding areas.
Krista graduated from the University of Iowa Henry B. Tippie College of Business with a Bachelor of Business Administration and from the University of Iowa College of Law with a Juris Doctor. During law school, she had the opportunity to work on Capitol Hill in Washington, D.C. for the U.S. Senate Committee on the Judiciary. Krista then went on to practice law for several years in Iowa and Idaho, where she focused primarily on real estate law, business law, and estate planning.
Between launching Beacon and chasing after three small children, Krista has not had much free time in recent years, but she still considers yoga, traveling, and reading to be some of her favorite hobbies. She loves Coeur d’Alene and is grateful for the opportunity to raise a family and build a life here.
Juris Doctor: University of Iowa College of Law
Bachelor of Business Adminstration: University of Iowa Tippie College of Business
“I am so proud of our Beacon family, which is comprised of the most amazing, devoted individuals who truly go above and beyond to serve our patients and the community. I am honored to work alongside them, and both our team and our patients inspire me to be a better, more grateful person every day.”
Rose’s favorite quote is by Ralph Waldo Emerson, “Do not go where the path may lead, go instead where there is no path and leave a trail.”
Rose Miller, RN
Clinical Operations Director
Rose is our Clinical Operations Director and has been a Registered Nurse for over 37 years. She has dedicated her career to the Oncology field and has experience in Radiation, Medical Oncology/Hematology and Medical Oncology Research. Her last 25 years has been focused on building integrated Medical Oncology Research programs in community settings. She has established unified research programs in several oncology practices across the United States. She feels one of her greatest contributions to the oncology world has been her involvement with numerous drugs from early-stage research to market approvals.
Rose’s love of oncology was an early career path that started in the clinic rotation through the oncology ward in nursing school. Her passion for oncology came through witnessing the journey cancer patients and families go through. Having only a handful of treatment options as a young nurse prompted her love for research and the longing to bring more treatment options and build programs in community settings. Her career has led her to be a natural catalyst for change throughout her life professionally and personally.
Rose grew up as a country girl in Spokane, Washington and is married with 4 children and 4 grandchildren. She gives praise to her family for supporting her passion throughout her career and feels very honored to have the opportunity to work at Beacon Cancer Care where compassionate, quality patient care, along with providing cutting-edge treatments, is shared and continues to grow.
Pharmacy Operations Manager & Care Coordinator
Wendy came to us with twenty years of pharmacy operations experience. Wendy graduated summa cum laude from Liberty University with a Bachelors degree in Psychology/Crisis Counseling. Wendy has a passion for helping patients on their cancer journey.
Beacon’s holistic approach to patient care has given Wendy the ability to combine her experience with her passion.Wendy lives in Careywood with her husband of twenty years, they share 4 children and 7 grandchildren. Wendy has 2 dogs, 3 cats, and a dozen chickens. Her free time is spent hiking, gardening, and creating exciting recipes for family and friends.
“It is such an honor to be able to assist patients by easing the financial burden that cancer treatment can cause. I feel blessed to be able to make someone’s cancer treatment a bit easier by connecting them to services to help them.”
“Providing the ideal patient experience starts with happy employees. I am grateful and honored to have the opportunity to serve our community and contribute to Beacon being a wonderful place to come, no matter the circumstance.”
Human Resource Manager
Ciarah Fiscus joined Beacon in 2021, bringing with her over 6 years of Human Resource experience and a drive to make Beacon not only the best clinic for our patients to visit, but an exemplary working environment for our employees as well. As the Human Resource Manager, she serves Beacon strategically to align our workforce with business initiatives while maintaining a workplace that promotes our mission to provide an unparalleled patient experience.
Like many others, Ciarah was drawn to a career in healthcare after an experience where a close family member needed a great deal of care. Seeing those health care workers in action, demonstrating unmatched compassion for others, was extremely moving and made the choice to start at Beacon very easy. Working with such a dedicated team providing such excellent care has been a dream come true.
Ciarah was born and raised in Coeur d’Alene, Idaho and returned in 2019 after spending a few great years in Boise, Idaho. She enjoys her wonderful life with her husband, 9-year-old goldendoodle Ollie, and close-knit family soaking up the beautiful lake weather or spending time in her garden.
Patient Access Manager
Natalie is the Patient Access Manager at Beacon Cancer Care who has been providing financial support to patients and serving in the Oncology field for over 15 years. Her experience in Oncology truly began when she became a Certified Pharmacy Technician in Oregon. Along with her love of patients, she also has a passion for their financial wellness.
Natalie devotes hours of her time and energy in investigating grants, co-pay cards and other financial assistance opportunities to help patients navigate their financial responsibilities so they can focus on themselves and their cancer journey to wellness.
Natalie grew up in Post Falls, Idaho where she met and married the love of her life in 1983. They raised their family in Oregon by the Pacific Coast. Then moved back home to Post Falls where they happily reside. She enjoys the outdoors, including frisbee golf, paddle-boarding and of course spoiling all her wonderful grandchildren. In the winter she loves cuddling up by the fire and reading a good book.
“When someone has cancer, the whole family & everyone who loves them does too.”
“I feel it such a privilege and honor to work at Beacon with our patients. I have such respect for each patient’s journey. I am humbled every day by their spirit and incredible strength.”
Front Office Supervisor
Stephanie is Beacon’s Front Office Supervisor who is always available to patients with a listening ear, a comforting smile, and endless words of encouragement. Stephanie has a Bachelor of Science in Business, and prior to being called to the Oncology field, she had an exceptional career as an early education teacher for seven years.
Stephanie’s passion for supporting others through their cancer journey comes from her own personal experience with cancer. She is a colon cancer survivor who is always willing to share her story to support and connect with our patients and their loved ones.
Stephanie is a North Idaho native and grew up on the Coeur d’Alene River in the small town of Prichard. She loves spending her free time with her three beautiful daughters. She also enjoys experimenting with healthy recipes, road trips, music, all things outdoors in North Idaho, and is always up for any type of adventure.
Beverly Ward, PharmD
Beverly is Beacon’s brilliant pharmacist, who has an incredible wealth of knowledge in IV and oral chemotherapies, immunotherapies, and related medications. Beverly obtained her Doctor of Pharmacy degree from the University of California, San Francisco. She has been a Pharmacist for 30 years and has specialized in Oncology for 13 years.
Beverly loves working in oncology because there is always something new to learn. The science and technology are rapidly progressing, and there is so much hope for the future for our patients.
Beverly lives in Athol with her best friend and husband of 36 years, Chris, as well as a German Shepherd dog, a Maine Coon cat, and seventy chickens roaming the back yard. In her free time, Beverly enjoys baking, cooking, biking, spending time on the lake, hiking and going on adventures with her three children and two grandchildren.
“I feel so blessed to be working at Beacon because it is a place where patients are people first—where their safety and dignity are held in such high esteem. I am honored to be a part of such a loving team, where the care each individual has for our patients extends to the welfare of the team itself.”
“I am passionate about oncology because the work itself is fast-paced and requires critical thinking and because these patients require a special kind of nursing empathy and humility.”
Jessica Sasser, RN
Jessica is the Charge Nurse at Beacon Cancer Care and has a wealth of nursing experience. She graduated magma cum laude from the University of Utah with her Bachelor of Science in Nursing degree and worked in oncology, hematology and stem cell transplant at Seattle Children’s Hospital in the Cancer Care Unit. She also has nursing experience in neurology, general medicine, and Covid-19-related care.
In her free time, Jessica enjoys spending time with her husband and two children.
Veronica Denke, CMA
Clinical Navigator Lead
Veronica is a Certified Medical Assistant and the Clinical Navigator Lead at Beacon Cancer Care. She began her career in Family Practice but found her way to Oncology a few years ago. She treasures her interactions with each patient she comes in contact with. Veronica is organized, efficient, and pays great attention to detail, which is so important in the dynamic field of Oncology. But perhaps even more importantly, she has a big heart and a smile to match. Veronica is proud to be a part of the medical staff at Beacon, whom she admires for their genuine care and professional treatment of the patients.
Veronica was born and raised in Idaho, and deeply appreciates the beauty of the Inland and Pacific Northwest. She is always looking for new hobbies, is an avid reader, and loves to travel the globe. She comes from a large family and spending time with loved ones is a high priority for her.
“I am truly in awe of our patients. They show up day in and day out, and I’m simply amazed by their strength and perseverance. I love creating personal connections with them; seeing them smile makes me smile.”